ACDIS routinely includes questions surrounding physician engagement on annual surveys, but there hasn’t been a survey dedicated to the issue since the 2017 Physician Queries Benchmarking Survey. Since physician engagement and education is routinely cited as the top issue facing CDI professionals...Read More »
By Cathy Farraher, RN, BSN, MBA, CCM, CCDS
Physician burnout is at an all-time high and provider query fatigue is a real concern for every facility, whether your response rate is 100% or below 70%. To understand why, put yourself in the provider’s place for a moment.
by Melissa Varnavas
I’ve written a lot about queries and the evolution of query best practices over the past 10 years, and I’ve been around long enough to remember some of the controversies regarding those best practices.
Some thought the recommendations in AHIMA’s briefs...Read More »
by Jill Dressler, RN, BSN, CCDS and Sandy Frey, RHIT, CCS
CDI has many parts: documentation analysis, provider engagement, program infrastructure, and performance monitoring. One way to monitor staff’s effectiveness is to audit their query practices. This ensures CDI staff capture...Read More »
Q: Our physician advisors are requesting the question and options be listed before the clinical indicators and treatment in the query. I could not locate any direction regarding this format in the current ACDIS/AHIMA physician query practice...Read More »
by Tracy Boldt, RN, BSN, CCDS, CDIP, and Ellen Jantzer, RN, MSN, CCDS, CCS, CRC
The rules of compliant query practice do not change based on the setting. We must consider query construction and wording of provider communication with the same eye for compliance as we have...Read More »
By Cheryl Ericson, RN, MS, CCDS, CDIP, and Cathy Farraher, RN, MBA, CCM, CCDS
Whenever CDI staff is uncomfortable sending a clinical validation query, the physician advisor should be consulted both prior to sending it, as well as prior to following up on the response if necessary...Read More »
