Certification update: Testing centers to begin reopening on Friday, May 1

Our testing partner, PSI, owns and operates a network of more than 1800 global testing centers. These test sites closed shortly after the outbreak of COVID-19, but beginning Friday, May 1 they will begin to reopen.

You can find a list of closed test sites here: https://www.psionline.com/closures. This list is updated regularly and serves as the best reference.

Openings are subject to guidelines from local and state governments, and testing center availability will be affected in the short term.

How testing will work

If you are a CCDS/CCDS-O candidate planning to schedule an exam, only OPEN test center locations will show on the PSI site. Candidates won’t have to determine whether a particular testing center is open or closed. For example, if a site is slated to open on May 20, and a candidate attempts to schedule on May 1, that particular site will show as available starting May 20. 

All candidates currently scheduled to take a certification exam have been granted a grace period until June 30, 2020, to reschedule their exam without penalty or additional fee.

If you have further questions, please contact our Customer Care at customerservice@hcpro.com or 800-650-6787.